Spire Capital Ltd (‘Spire Capital’) is committed to respecting the privacy of people we deal with and we understand your concerns about privacy and the security of your Personal Information. This Privacy statement summarises how we protect your privacy, how we manage your Personal Information and how we comply with the requirements of the Privacy Act and the Australian Privacy Principles (refer to www.oaic.gov.au for further information).
We collect Personal Information that is reasonably necessary for us to provide you with financial products and services as well as to administer them. We may collect Sensitive Information from you but only where you have consented to such collection of Sensitive Information, where such information is necessary to provide you with a specific product or service, or where the collection is necessary to lessen or prevent a serious threat to life, health or safety.
Spire Capital collect and use your Personal Information for the purpose for which it was provided to us, including to communicate with you about the products and services that we offer. (subject to legal requirements and your right to opt out). We will also use and disclose your Personal Information to send direct marketing to you. You may opt out of receiving this direct marketing through the unsubscribe function that will be available to you with each direct marketing communication.
We take a range of steps to protect the Personal Information we hold about you from misuse, loss, unauthorised access, modification or disclosure. We will promptly notify you if we are aware of or have reasonable grounds to believe that your Personal Information held by us is involved in an eligible notifiable data breach and involves Personal Information being lost or subjected to unauthorised access or unauthorised disclosure which is likely to result in serious harm. Our assessment and escalation of such breaches will be in done in accordance with our Breach Reporting policy and procedures.
At your request, we will provide you with a copy of any information which we hold about you, unless an exception under the Privacy Act applies, or there is some legal or administrative reason why we be unable to do so and must deny such request. Where we deny your request, we will provide you with a reason why (if we can).
If you have any questions about your privacy (including any access, correction, complaint or marketing opt-out requests, or for further details of the entities to which this Privacy Statement applies) you can contact us via the contact details on our website.